Jul 25, 2025

Why Property Managers Waste $12,000 Annually on Emergency Custodial Services (Simple Prevention Strategy That Works)

How preventive custodial planning eliminates costly emergency cleaning services

TLDR:

  • Emergency custodial services cost 3x more than scheduled maintenance programs

  • Most cleaning crises are preventable with proper planning and regular service

  • Tony Schmidt's coordinated approach eliminates the need for last-minute cleaning emergencies

Last Tuesday, a property manager called us in a panic. Their regular cleaning crew had quit without notice, leaving three office buildings in Dayton without custodial service. The emergency cleaning company they hired charged $4,200 for what should have been $1,200 worth of routine maintenance.

This scenario repeats itself across Greater Dayton every week. Property managers scramble to find last-minute cleaning solutions, paying premium rates for services that should be routine.

The Real Cost of Emergency Custodial Services

When you're forced to hire emergency cleaning services, you're not just paying for the work — you're paying for urgency, availability, and desperation. Here's what we see happening:

Emergency cleaning rates in Dayton:

  • Standard office cleaning: $0.05-0.08 per square foot

  • Emergency cleaning: $0.15-0.25 per square foot

  • Weekend emergency rates: Up to $0.35 per square foot

For a typical 10,000 square foot office building, that's the difference between $500 for routine service and $2,500 for emergency coverage.

Why Property Managers Get Stuck in Emergency Mode

Most property management companies end up in cleaning emergencies because they treat custodial service as a separate, isolated contract. When that single vendor has problems, the entire system breaks down.

Common triggers we see:

  • Cleaning crew calls in sick during flu season

  • Contractor goes out of business unexpectedly

  • Special events require additional services on short notice

  • Tenant complaints force immediate deep cleaning

  • Seasonal staffing shortages leave buildings uncovered

Tony Schmidt's Coordinated Custodial Approach

At Flyers Edge Property Solutions, Tony Schmidt personally oversees every custodial program across all service lines. Our Bundle & Save Program includes backup coverage that eliminates emergency situations entirely.

Here's how coordinated service prevents emergencies:

1. Built-in Redundancy

We maintain multiple cleaning teams across Greater Dayton. If one team has issues, another seamlessly covers the schedule without rate increases or service interruptions.

2. Integrated Scheduling

Custodial services coordinate with our landscaping, HVAC, and maintenance teams. If we're on-site for other services, cleaning adjustments happen automatically.

3. Seasonal Preparation

We adjust cleaning schedules before busy seasons hit. More frequent service during flu season, carpet cleaning before tenant move-ins, and deep cleaning before holidays.

4. Emergency Response Without Emergency Rates

When unexpected situations arise, our existing teams handle them at standard rates because we're already managing your property comprehensively.

Real Example: Centerville Office Complex

A 25,000 square foot office complex in Centerville was spending $18,000 annually on custodial services — plus another $8,000 in emergency cleaning calls.

After switching to our Bundle & Save Program:

  • Regular custodial service: $15,000 annually

  • Emergency calls: $0

  • Additional services (carpet cleaning, window washing): Included

  • Total savings: $11,000 per year

The property manager told us, "I haven't made a single emergency cleaning call in 18 months. Everything just gets handled."

What Smart Property Managers Do Differently

Successful property managers in Dayton treat custodial service as part of comprehensive property maintenance, not a standalone contract.

They focus on:

  • Consistent quality over lowest bid pricing

  • Integrated service coordination

  • Backup coverage for emergencies

  • Regular communication and adjustments

  • Seasonal planning and preparation

Simple Prevention Strategy That Actually Works

Step 1: Assess Current Costs

Add up what you spent on custodial services last year, including emergency calls, special cleaning, and vendor changes.

Step 2: Evaluate Service Gaps

Identify when emergencies typically happen and what triggers them at your properties.

Step 3: Implement Coordinated Coverage

Work with a single provider who handles multiple property services and maintains backup coverage.

Step 4: Plan Seasonally

Adjust cleaning frequency and scope based on tenant needs, weather, and business cycles.

Stop Paying Emergency Rates for Routine Work

Property management is complicated enough without constant cleaning crises. Our comprehensive approach eliminates the emergency calls, reduces your costs, and keeps tenants satisfied with consistent service.

If you're tired of scrambling to find last-minute cleaning solutions, let's discuss how coordinated property maintenance can eliminate those emergency calls entirely.

Contact Tony Schmidt at Flyers Edge Property Solutions: (937) 565-9613 or tschmidt@flyersedgesolutions.com

About Flyers Edge Property Solutions

Flyers Edge Property Solutions is a comprehensive commercial property maintenance company serving Greater Dayton and surrounding areas. We specialize in landscaping, HVAC services, custodial maintenance, snow removal, general facility upkeep, and commercial remodeling. Our Bundle & Save Program combines multiple services under single management, ensuring coordinated, reliable maintenance that eliminates emergency service calls.

Contact Information:

Tony Schmidt, Owner

(937) 565-9613

tschmidt@flyersedgesolutions.com

Greater Dayton Area

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Your Property, Our Priority.  One Call Does It All

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Your Property, Our Priority.  One Call Does It All

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Your Property, Our Priority.  One Call Does It All

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