Why Dayton's Small Business Owners Skip Property Maintenance (And How It Costs Them Customers)
why-dayton-s-small-business-owners-skip-property-maintenance-(and-how-it-costs-them-customers)
TLDR:
Small business owners often neglect property maintenance, not realizing it directly impacts customer perception
Poor curb appeal and facility conditions can reduce foot traffic by up to 40%
Tony Schmidt's affordable maintenance programs help small businesses compete with larger competitors
Why Dayton's Small Business Owners Skip Property Maintenance (And How It Costs Them Customers)
Last month, a potential customer walked past three different auto repair shops in Fairborn before choosing the fourth one. Same services, similar prices, similar location.
The difference? The first three had cracked parking lots, overgrown landscaping, and grimy windows. The fourth looked professional and well-maintained.
That customer spent $2,400 on brake work and promised to return. The other three shops never knew what they lost.
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